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Client Rights & Responsibilities


Your Rights as a Client of ERN


  • To receive the services you require in a timely manner.
  • To have the opportunity to participate in the decisions concerning your business.
  • To have your information appropriately safeguarded.
  • To receive and have access to your information that works best for your business.
  • To be treated with courtesy and respect.


Your Responsibilities as a Client of ERN

  • To make full and complete disclosure regarding financial circumstances currently and as they occur in the future.
  • To furnish the necessary information for ERN to serve you properly.
  • To be engaged in your success and with the processes and services provided by ERN.
  • To be properly educated regarding your business to your satisfaction.
  • To cooperate fully with the people providing your services.
  • To notify us of any password changes in accounts we manage.